A phone interview is a key part of the interview process for any job seeker.
I would hazard to guess that technically inclined individuals who aren’t used to “selling” or “influencing” over the phone don’t have as good a phone interview > on-site interview closing ratio as they would like.
If things haven’t been going well or you’re looking for something to improve converting your phone interview into an on-site visit, take a look at HOW you’re communicating over the phone.
A phone interview or phone screen isn’t just about transferring facts about your background to an interview – more importantly, it’s a transfer of energy and emotion – a transfer of INTEREST, ENTHUSIASM, CREDIBILITY, AUTHORITY, FRIENDLINESS, PROFESSIONALISM, CURIOSITY – when you take that into account, does it make more sense why phone interviews aren’t converting?
It might just be your posture and your voice.
The next time you have a phone interview, change what you do physically.
When you take the call from the recruiter, STAND UP.
Lean back to engage your core muscles and diaphragm – keep your posture up throughout the call – keep your breathing channels open and unrestricted.
Roll your shoulders backwards – no scrunching – shoulders inward close you off.
Keep your chin up and project your words outward and up – shoulders back, throat open and head back and eyes up all contribute to “openness”.
Walk around – as you’re talking, visualize you’re in a room with the person – visualize you’re face to face in a coffee shop or another relaxed setting with the conversation flowing, no distractions – focused on the conversation and maintaining comfortable eye contact.
If you find yourself using your arms to express yourself, let it happen.
Why all this effort?
When you’re sitting scrunched with your airways restricted and your head and eyes down fixated on a piece of paper, you sound HORRIBLE. When you’re trying to anticipate the next question, you’re not present with the interviewer and at your best.
All of these descriptions – muffled, unenthused, overly serious, closed off, emotionless – are negatives.
In the best case, you leave the interviewer neutral.
When you’re closed off and muffled, you drain the other person of energy and interest.
And that’s never a good thing – so start today with your next phone call –
STAND UP, PROJECT OUTWARD, BE EXPRESSIVE THROUGH YOUR VOICE AND SMILE.
It can change your life – if you don’t think so, read how job interviews can be life-altering HERE.